When you sign up for our service, we will ask you to provide contact information such as your name, address, telephone numbers,

e-mail addresses, and payment information such as credit card number and expiration date.

We may ask you to complete user surveys, and to provide certain demographic information, such as age, gender, special interests,

etc. You do not have to provide this type of information to use our service if you do not want to.

If you contact us for customer support, we may also ask you for information about your operating system, software and other

technical matters.

When you visit our Web site we will capture your IP Address, time of and duration of visit, and time and duration of the pages on our

Web site that you view. We may tie this information to the personally identifiable information we have about you.

We will also place a cookie that will identify you to us as a repeat visitor or a customer when you visit our Web site. See “What is a

Cookie” below. We may tie this cookie to the personally identifiable information we have about you.

If we send you an e-mail, we may include a marker that will allow to identify e-mail that is opened and viewed.

Use of Personally Identifiable Information

We will use your personally identifiable information only as follows:

  • For payment purposes and to provide customer support;
  • To announce special offers or provide other information from time to time via e-mail. We may also send e-mail announcing
  • special offers by our third parties, but we will not provide the third parties with your e-mail address or other personally
  • identifiable information. If you do not wish to receive these e-mails, you may opt out of future e-mails at any time by following
  • the instructions included in the e-mail.
  • To improve our service and the marketing of our service. For example, we may use the information we gather from user
  • surveys, demographic data, and web site visits to help us improve or target our Web site and customize your visit.

We will not provide any personally identifiable information about you to any other person other than:

  • a law enforcement or regulatory agency at their request;
  • a person or company who acquires our business;
  • third parties who perform services on our behalf (such as payment processing), subject to the third party agreeing with us that
  • it will keep your personally identifiable information confidential;
  • as otherwise needed to protect or enforce or rights or the rights of others.

We absolutely do not transfer or sell your information for inclusion on third party e-mail or other marketing lists.

We will never disclose your data to any third party unless we are required to do so by court or administrative order. Each party

retains all right, title and interest in its data, information and intellectual property rights, and nothing in this Agreement is intended to

transfer or diminish such rights. We claim no ownership or control over any content submitted, posted or displayed by you on or

through our services.

Use of Non-Personally Identifiable Information

We may share aggregate statistical data about our customers with third parties, such as advertisers or suppliers. This aggregate

statistical data will not identify you personally.

What is a Cookie

A “cookie” is an alphanumeric identifier that is unique to your browser. The cookie will identify your browser to us when you visit our

web site so that we may customize your visit.

Security of Your Information

We store your personally identifiable information and payment information in protected environment in encrypted format.

Children’s Privacy

Our service is not available to children under the age of 13, and we will not intentionally maintain information about anyone under the

age of 13.

Collection of Information

AcmeHost obtains and stores specific account information such as your name, address, telephone numbers, e-mail addresses, and

payment information such as credit card number and expiration date. We may also record your IP address and any communications

addressed to us via email, or the online support portal. We use these records to process billing and technical support for services

provided to you. From time to time we will also use this information to notify you of new products or offerings as well as communicate

any new discounts or changes in your services. We share limited information with companies who conduct analytical and marketing

suppression, such as Google, Adroll and Facebook, this helps us understand how people are using our website and services.

Opt Out Clause

If you wish to opt out of any non-essential emails, such as notices of new products or services you may contract us with this request

via email to

Data Retention

AcmeHost will retain your information for a minimum of the period of time required by law. After you no longer have active services

your account information is retained for a minimum of 7 years for regulatory reasons.

Merger or Acquisition

In the event of a merger or acquisition all personal data and information will be transferred to the new entity.

Policy Date

This policy was updated June 30th, 2018.